How-to
Acknowledging a policy as an employee
On this page
When an administrator enables acknowledgement for a policy, employees are required to confirm that they have read it. Employees can do this directly from the policy details page. If system access has been restricted for an unacknowledged policy, the employee needs to complete the acknowledgement before they can use the application.
Navigation path
Main Panel → Policies → View icon → Acknowledge Policy
Steps to acknowledge a policy
- Go to Main Panel → Policies.
- Locate the policy you need to acknowledge.
- Click the View icon in the Action column to open the policy.
- Read through the policy content in the document viewer.
- Click the Acknowledge Policy button in the top-right corner.
- A confirmation window appears, showing the policy name and a Comments field.
- Enter any comments if needed and click Yes to confirm, or No to cancel.
Once acknowledged, the Acknowledgement column in the Policies list updates to show the date of acknowledgement.
Note: The Acknowledge Policy button appears only for policies where the administrator has enabled the Acknowledgement Required setting. If the button is not visible, acknowledgement is not required for that policy.
Frequently asked questions
How does an employee acknowledge a policy?
Go to Main Panel → Policies and click the View icon for the policy that needs to be acknowledged. On the policy details page, click the Acknowledge Policy button, add any comments if needed, and click Yes to confirm.
Where does the Acknowledge Policy button appear for employees?
The Acknowledge Policy button appears on the policy details page, accessible from Main Panel → Policies → View icon. It is visible only for policies where the administrator has enabled the Acknowledgement Required setting.
Can an employee add comments when acknowledging a policy?
Yes. When an employee clicks the Acknowledge Policy button, a confirmation window appears with an optional Comments field where the employee can add a note before confirming.
What happens if an employee does not acknowledge a policy?
If the administrator has enabled the Restrict System Access option for the policy, the employee will not be able to access the application until the policy is acknowledged.
Why is the Acknowledge Policy button not visible on a policy?
The Acknowledge Policy button only appears for policies where the administrator has enabled the Acknowledgement Required setting. If the button is not visible, acknowledgement is not required for that policy.