Configuring policy acknowledgement

Administrators can require employees to acknowledge that they have read a policy. This is useful for policies that are mandatory and need to be formally confirmed by employees. The acknowledgement settings are configured when adding or editing a policy.

Navigation path

Control Panel → Forms/Policies → Policies → Add New or Edit Policy → Settings

Steps to configure acknowledgement

1. Open the Add Policy form or click the Edit icon for an existing policy.
2. Scroll to the Settings section.
3. Check the Acknowledgement Required box.
4. If needed, check the Restrict System Access Unless Policy is Acknowledged box.
5. Click Save.

Understanding the acknowledgement settings

Acknowledgement Required: When this is enabled, employees see an Acknowledge Policy button on the policy details page. Employees are expected to click this button to confirm they have read the policy.

Restrict System Access Unless Policy is Acknowledged: This option becomes available when Acknowledgement Required is enabled. When turned on, employees cannot access the application at all until they have acknowledged the policy. This is useful for critical policies such as a code of conduct that must be read before an employee begins using the system.

Note: Acknowledgement status for each employee can be tracked from the Policies list. Administrators can also send reminders to employees who have not yet acknowledged a policy.

Next step

To learn how to track and manage acknowledgements, refer to: Tracking policy acknowledgements